Privacy Policy

At Aimee & Annabel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quotation, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information:

Personal Information

When you contact us, request a quotation, complete a form, or place an order, we may collect:

  • Full name

  • Company or organisation name

  • Email address

  • Telephone number

  • WhatsApp number

  • Delivery address

  • Billing information

  • Project or order details

Technical Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookies and similar technologies


2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Prepare quotations

  • Process and fulfil orders

  • Deliver products and services

  • Communicate production updates

  • Provide customer support

  • Improve our website and services

  • Send requested marketing communications

  • Meet legal and regulatory obligations

  • Prevent fraud and protect our business


3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Analyse website traffic

  • Improve website performance

  • Measure advertising effectiveness

  • Understand visitor behaviour

You can disable cookies through your browser settings, although some parts of the website may not function properly.


4. Google Analytics

We may use Google Analytics and similar analytics services to understand how visitors use our website.

These services may collect information such as:

  • Pages visited

  • Device type

  • Browser information

  • General geographic location

  • Time spent on the website

This information is used solely to improve our website and customer experience.


5. Marketing Communications

If you choose to subscribe to our newsletter or request marketing updates, we may occasionally send:

  • Company news

  • New products

  • Manufacturing updates

  • Promotional offers

  • Industry insights

You may unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.


6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers such as:

  • Delivery and courier companies

  • Payment service providers

  • Website hosting providers

  • Marketing and analytics platforms

  • Professional advisers

  • Government or regulatory authorities where required by law

All third-party providers are expected to protect your information appropriately.


7. Data Security

We implement reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

While we work to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.


8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide ongoing customer support

  • Maintain business records

  • Comply with legal, tax, and regulatory requirements

  • Resolve disputes

When information is no longer required, it is securely deleted or anonymised where appropriate.


9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of the personal information you have provided

To exercise any of these rights, please contact us using the details below.


10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.


11. Children's Privacy

Our website and services are intended for businesses, organisations, and individuals aged 18 years and above.

We do not knowingly collect personal information from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will be published on this page with a revised effective date.


13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Aimee & Annabel

Address
i103 Ogba Multipurpose Centre, Ogba, Ikeja, Lagos, Nigeria

Phone
0802 317 6620

Email
info@aimee-annabel.com

Website
www.aimee-annabel.com


Your Privacy Matters

At Aimee & Annabel, protecting your personal information is an important part of how we do business. We are committed to handling your information responsibly, transparently, and securely while delivering high-quality garment manufacturing services to businesses and organisations across Nigeria.

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